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07/05/2024 02:53 AM
Hi Team,
We have a requirement for sending out mail for different mailbox upon task generation by using single template.
let us consider an application A which has 10 entitlements, so here if users request for any 1-5 entitlements upon add access task creation it should go to mailbox 1.
The same user requests for any 6-10 entitlements upon add access task creation it should go to mailbox 2 but not for mailbox1.
So can we store any keyword in entitlements custom property, and can we call from tasks from if else condition in template or can someone suggest the best way to achieve this.
Regards,
Sai Krishna
07/05/2024 06:55 AM