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Minimum time variable for entitlement

NM
Regular Contributor III
Regular Contributor III

Hi Team,

We need to set minimum time frame for time-based entitlement, what variable can we use?

for maxtimeframhrs we do I have it. but we require for minimum too. 

 

Thanks

4 REPLIES 4

rushikeshvartak
All-Star
All-Star

Use DEFAULTTIMEFRAMEHRS


Regards,
Rushikesh Vartak
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Manu269
All-Star
All-Star

@NM 

You need to add Config JSON for Request Dates in entitlementment types page.

Sample json config below as per the documentation - Viewing or Updating Endpoints (saviyntcloud.com)

{
  "ENDDATEREQUIRED": "1",
  "DEFAULTTIMEFRAMEHRS": "24",
  "MAXTIMEFRAMEHRS": "72"
}

If you just need enddate to be made mandatory. Add below json in Config JSON for Request Dates

{
  "ENDDATEREQUIRED": "1"
}
Regards
Manish Kumar
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NM
Regular Contributor III
Regular Contributor III

Hi @Manu269 @rushikeshvartak, Thanks, we are already using default time frame, but the issue is, if the user want, they can select the date/time value below the default value as well.... 

This is why we want to set a minimum value below which they cannot select a date/time value.

Currently it may not be supported please submit idea ticket


Regards,
Rushikesh Vartak
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