Map Orphan Account with analytics

[iam01]

Hi Team,

in analytics we have an action "Map Orphan Account". However the "Default_Action_For_Analytics" is not  listed in documenation. 

Doc:
https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter17-EIC-Analytics/Managing-An...

[Raghu]

@iam01  need sample query or something ?

[naveenss]

Hi @iam01 ,

Did you try 'Map Orphan Account' as Default_Action_For_Analytics in the query? Do you see any error?

[iam01]

@naveenss  need to try, just thought of checking if it's work or not.

@Raghu  yes a sample working query would be really helpful

[rushikeshvartak · Accepted solution]

Default Action is not supported 

select name,accountkey as acctKey,1 as userKey,'Map Orphan Account' as Default_Action_For_Analytics from accounts where accountkey=2

Error : 

"2024-02-20T19:54:47.361+00:00","ecm-worker","analytics.AnalyticsESService","quartzScheduler_Worker-4-rpkqt","DEBUG","Default Action Name: maporphanaccount"
"2024-02-20T19:54:47.387+00:00","ecm-worker","analytics.AnalyticsESService","quartzScheduler_Worker-4-rpkqt","DEBUG","Method to invoke = mapOrphanAccount"
"2024-02-20T19:54:47.388+00:00","ecm-worker","analytics.AnalyticsESService","quartzScheduler_Worker-4-rpkqt","DEBUG","Error in executing ES in loop for default action for AnalyticsName MARC Actionable Report - Testing try1 :"
"2024-02-20T19:54:47.597+00:00","ecm-worker","","null-rpkqt","","java.lang.NoSuchMethodException: com.saviynt.ecm.analytics.AnalyticsHistoryService.mapOrphanAccount(java.util.Map) at java.lang.Class.getDeclaredMethod(Class.java:2158) at com.saviynt.ecm.analytics.AnalyticsESService$_processDefaultActionForAnalytics_closure129_closure302.doCall(AnalyticsESService.groovy:8108) at com.saviynt.ecm.analytics.AnalyticsESService$_processDefaultActionForAnalytics_closure129.doCall(AnalyticsESService.groovy:8048) at com.saviynt.ecm.analytics.AnalyticsESService.processDefaultActionForAnalytics(AnalyticsESService.groovy:7977) at AnalyticsESJob.execute(AnalyticsESJob.groovy:294) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)"

[rushikeshvartak]

FYI - Provided feedback to Doc team also