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Map EnableAccountJson, DisableAccountJson Response to Account customproperty in REST Connector

ShubhamBabbar
New Contributor III
New Contributor III

We want to map the response returned on successful execution of EnableAccountJson or DisableAccountJson in REST connector to a customproperty
We have specified the mapping as 

"responseColsToPropsMap": {
"customproperty6": "call1.message.LitigationHoldEnabled[0]~#~char"
}

while it works for create account and update account jsons, it this does not work in enable and disable json, any suggestions how to achieve this?

6 REPLIES 6

NM
Honored Contributor III
Honored Contributor III

@ShubhamBabbar it is only supported in create account json.

I have verified it in 23.8

Raise an idea ticket.


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rushikeshvartak
All-Star
All-Star
  • What is business use case here ?
  • responseColsToPropsMap is not supported EnableAccountJson, DisableAccountJson

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Use case is to manage Rehire process, there is an analytics that runs and creates disable task based on CP6 of the account. If the user is rehired and the enable account task is completed, the CP6 should be updated so it is not captured by disable account analytics before the recon runs and updates the value.

Though this can be managed through additional logic on query or by varying job schedule but it would be nice to be able to read response and write it to account CP.

NM
Honored Contributor III
Honored Contributor III

@ShubhamBabbar it is not supported .. raise an idea .. forum member having same trouble will upvote it.


If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'

ShubhamBabbar
New Contributor III
New Contributor III

  • You can use update account task and achieve this 

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.