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04/13/2023 07:50 PM
04/14/2023 12:21 PM
HI @JPMac can you confirm is SSO enabled or you are using Saviynt's native login?
04/16/2023 04:57 PM
Hi @Rishi we are using Saviynt's native login.
04/18/2023 01:32 PM
Can you restart the application after changing the Http Session Time Out and then test again?
04/18/2023 08:16 PM
https://forums.saviynt.com/t5/identity-governance/increase-login-session-time/m-p/10679#M2599
04/18/2023 11:05 PM
I have already set up Application Restart.
By the way, I can't access "https :// <tenant.domain> .saviyntcloud.com/ECM/WEB-INF/web.xml," so where in the EIC settings can I edit it?
04/19/2023 08:41 AM
@JPMac the timeout option updating WEB-INF/web.xml was valid for v5.5.x versions. You are on EIC version which does not support web.xml file.
To narrow down the issue - can you try by setting a small value like 2 minutes for Http Session Time Out, restart application, login and test by keeping the application idle for 2 minutes ? Check if session gets expired if its idle?