Logical AD Application Entitlement Glossary updates not happening

[aalvarez_mk]

We have onboarded a new connection, security system, and endpoint for handling logical applications. The management has all worked as expected, with the exception of entitlement metadata. We have mapped the entitlement glossary to description for AD groups. However, the groups are not being updated when the description has been updated.

Here is the groupImportMapping:

{
"performGroupAccountLinking": "true",
"groupObjectClass":"(objectclass=group)",
"mapping":"entitlement_value:distinguishedName_char,entitlement_glossary:description_char,lastscandate:whenCreated_date,displayName:displaylegalname_char,RECONCILATION_FIELD:customproperty18,customproperty18:objectGUID_Binary",
"activeGroupPossibleValues":["active","a","l","TRUE"]
}

[rushikeshvartak]

Does Primary endpoint glossary field is updated ? It may not update in logical applications

Any error in logs ?

As per documentation it should work https://docs.saviyntcloud.com/bundle/AD-v24x/page/Content/Configuring-the-Integration-for-Importing-...

[aalvarez_mk]

Hi Rushikesh. We see no errors in the logs.

Some entitlements are being updated in both endpoints. So it does not seem to be across the entire catalog.

[rushikeshvartak]

Share sample glossary for entitlement where its not updated 

[aalvarez_mk]

Attaching simple view. Displays glossary, security system, endpoint.

MIPS entitlement shows Request # instead of updated value

[rushikeshvartak]

Is this same added in AD 

[aalvarez_mk]

Not sure what you mean by added. They are imported from the main AD connection. Which displays the glossary properly.

[rushikeshvartak · Accepted solution]

Currently glossary does not get populated to logical application. Use enhanced query after every import job to update glossary of logical apps

[aalvarez_mk]

Is there some kind of sample query you could provide as a template for us to modify? And this will be executed as a job, correct?

[rushikeshvartak]

Yes

Sample :

select entitlement_Valuekey as entitlement_values__primarykey,'IT' as entitlement_values__ENTITLEMENT_GLOSSARY
from entitlement_values
where entitlement_Valuekey=1

[aalvarez_mk]

Thanks! We have this on the backlog to complete.

[rushikeshvartak]

Please click the 'Accept As Solution' button on the reply (or replies) that best answered your original question.

[aalvarez_mk]

Rushikesh,

There is still an outstanding question on how to do this on a large scale. We have hundreds of parent and child entitlements which need to be updated. In your sample, it works for a single entitlement which has a hard-coded glossary value. Do you know how we could have only 1 enhanced query job run to manage the entire set of child entitlements?

[rushikeshvartak]

select entitlement_Valuekey as entitlement_values__primarykey,'IT' as entitlement_values__ENTITLEMENT_GLOSSARY
from entitlement_values
where entitlementtypekey=1111