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Job scheduling issue

anirban23
New Contributor III
New Contributor III

We have created one import job that runs every one hour. We have scheduled it on an hourly basis. However, the default cron expression is showing in the job details. The weird thing is that the job runs every hour except after 23:34, when it runs at 02:34.

Please anyone help me on this why it's happening. Thank you

Screenshot 2024-06-19 1106273.pngScreenshot 2024-06-19 111712.pngScreenshot 2024-06-19 110448.png

10 REPLIES 10

rushikeshvartak
All-Star
All-Star

Did you used cron expression of OOTB hours configuration 


Regards,
Rushikesh Vartak
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anirban23
New Contributor III
New Contributor III

No, we have not used cron expression of OOTB hours configuration 

Use cron expressions and try

0 0 0/1 1/1 * ? *


Regards,
Rushikesh Vartak
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Thanks, Rushi. But we are troubleshooting why this is happening. Also, job isn't running for 3 hours. Is it a saviynt bug or what? Any input

Does it happening daily? This can be non eic issue check in latest version 24.x 

we dont see any issue in 24.x 


Regards,
Rushikesh Vartak
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Yes, this is happening daily.  Version is 5.5 SP 3.X

It may be version issue. Try in EIC version.

Try below workarounds

  1. creating new trigger with different name
  2. Restart application.
  3. Capture logs 

Regards,
Rushikesh Vartak
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dgandhi
All-Star
All-Star

Use below Cron expression and try, it should work.

0 0 0/1 1/1 * ? *

You can use below site to check when the cron expression will be executed.

http://www.cronmaker.com/?0

 

Thanks,
Devang Gandhi
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anirban23
New Contributor III
New Contributor III

Thanks, dgandhi. But we are troubleshooting why this is happening. Also, job isn't running for 3 hours. Is it a saviynt bug or what? Any input

We have seen this kind of behavior in 5.5 version.

Delete existing trigger.

Create new trigger with some different name.

Use cron expression while setting up the trigger.

This should work.

Thanks,
Devang Gandhi
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