Hi,
We recently upgraded to version 24.5. When we try to request access for any application as Self or Others, we get the error "{"msg":"An unexpected error occurred.","errorCode":1}" in the UI as shown in the screenshot.
On checking the logs, it shows that NullpointerException is thrown when it tries to recommend apps. Did anyone else face this issue?
Log:
2024-06-12T15:45:56+05:30-ecm-services.WorkflownewuiService-http-nio-8080-exec-54-bmtkh-ERROR-Exception in getAppRecommendations
2024-06-12T15:45:57+05:30-ecm--null-bmtkh--java.lang.NullPointerException: Cannot invoke method isEmpty() on null object at com.saviynt.ecm.analytics.AccessRulesService.getRecommendationData(AccessRulesService.groovy:4019) at com.saviynt.ecm.services.WorkflownewuiService.getAppRecommendationsForRequest(WorkflownewuiService.groovy:2381) at com.saviynt.ecm.workflow.WorkflownewuiController$_closure50.doCall(WorkflownewuiController.groovy:1288) at grails.plugin.springsecurity.web.filter.GrailsAnonymousAuthenticationFilter.doFilter(GrailsAnonymousAuthenticationFilter.java:53) at com.saviynt.webservice.SaviyntRestAuthenticationFilter.doFilter(SaviyntRestAuthenticationFilter.groovy:158) at grails.plugin.springsecurity.web.authentication.logout.MutableLogoutFilter.doFilter(MutableLogoutFilter.java:62) at grails.plugin.springsecurity.web.SecurityRequestHolderFilter.doFilter(SecurityRequestHolderFilter.java:59) at com.mrhaki.grails.plugin.xframeoptions.web.XFrameOptionsFilter.doFilterInternal(XFrameOptionsFilter.java:69) at com.brandseye.cors.CorsFilter.doFilter(CorsFilter.java:82) at java.lang.Thread.run(Thread.java:750)
Any help is much appreciated. Thank you!
Cheers! 🙂
