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06/12/2024 03:46 AM
Hi,
We recently upgraded to version 24.5. When we try to request access for any application as Self or Others, we get the error "{"msg":"An unexpected error occurred.","errorCode":1}" in the UI as shown in the screenshot.
On checking the logs, it shows that NullpointerException is thrown when it tries to recommend apps. Did anyone else face this issue?
Log:
Solved! Go to Solution.
06/12/2024 05:59 AM
Disable below options in global configs
06/12/2024 09:59 PM
Hi Rushikesh,
Thanks for the response. This definitely fixed the issue. But if we do need App and Access request recommendations, the problem will appear again. So, could you help us to understand what caused the issue ?
Thanks!
Cheers 🙂
06/12/2024 10:33 PM
Currently it has issues in v24.5
06/12/2024 11:14 PM
Oh ok! Was there any mention about the version it would be fixed ?
06/13/2024 06:20 AM
V24.6