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05/07/2024 12:10 PM
Hello,
We are running a monthly report to get the details for failed jobs for past one month. The report has a high number of items with jobname as 'RULE RUN JOB' and Sav Response as 'FAILURE' as below:
I checked with these JOB IDS on the execution trail but it won't give any results as shown below:
Can you please provide some insights on what these jobs are, how these jobs are triggered, and where to find the details of these failed job IDs (for example users and users' attribute changed, rule that is supposed to be triggered and so on).
Thank you
05/07/2024 06:51 PM
This is known issue and fixed in latest version
It was code issue
05/08/2024 05:08 AM
Hi Rushikesh,
I see that it was supposed to be resolved in 24.2 but we are currently in 24.4 and getting the Failure Status in rule run job eventhough I cannot see those Job IDs in execution trail.
05/08/2024 05:24 AM
Please check logs
05/08/2024 06:49 AM
This is what I have in the logs when I search for the timeframe.
05/08/2024 08:51 PM
Please share full logs in txt format