In Access request user should be shown entitlements if user department is XYZ

[sandeepgudipudi]

In Access request user should be shown entitlements if user department is XYZ else it should pop message you are not part of XYZ department

[PremMahadikar]

Hi @sandeepgudipudi ,

• Use dynamic attribute to pop-up XYZ department (This can default and not editable or you can make mandatory to be selected by user)  

select departmentname ID from users where userkey=${requestor}

• Make sure the department value are defined in any customproperty of entitlement
• Use this dynamic attribute in entitlementtype under 'Config for Requestable Entitlement in ARS' and 'Config for Selected Entitlement in ARS'. Ex: ev.customproperty1 in (${department})

Reference article: Setting Up Simple Form Fields (saviyntcloud.com)

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[Saathvik]

@sandeepgudipudi : Couple of things in your requirement

1. Show entitlements based on department match

2. If not matching then provide a popup message

In this first part can be achieved by what @PremMahadikar mentioned but I am just simplifying the solution little bit 

• Make sure the department values are defined in any customproperty of entitlement
• Then in EntitlementType Configuration under 'Config for Requestable Entitlement in ARS' and 'Config for Selected Entitlement in ARS', Use query like this 
• ev.custompropertyxx = (select departmentname from Users where userkey=${requestee}) - if condition should match for user who is getting access
• ev.custompropertyxx = (select departmentname from Users where userkey=${requestor}) - if condition should match for person who is requesting the access

Where as your second part is not possible. If condition doesn't match they just don't see any entitlement, popup is not possible

[rushikeshvartak]

• You can create dynamic attribute with required logic based on logic you can show message to end user.
• 

  Attribute	Values
  Attribute Name	DA_DEPT_RESTRICTIONS
  Request Type	Account
  Attribute Label [Bold]	Access Authorization
  Order Index	0
  Attribute Type	Single Select Query from SQL
  Value	SELECT CASE WHEN departmentname != 'IT' THEN 'You are not authorized to request Please select back button to remove application.' ELSE  'You are authorized to raise request for user.'  END AS id FROM users WHERE userkey = '${user.id}';
  Default value	SELECT CASE WHEN departmentname != 'IT' THEN 'You are not authorized to request Please select back button to remove application.' ELSE  'You are authorized to raise request for user.'  END AS id FROM users WHERE userkey = '${user.id}';
  Enable configs
  What action to perform when Parent attribute changes?	Mapping