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import job failure

Mortal
New Contributor III
New Contributor III

Import job is failing for one of the application. The error is showing as "Threshold was met and it didn't update the status". Can you explain what is the cause for it?

Attching the logs for it.

text:The SapImportJob has failed.


<table border='1' cellpadding='5'><tr><th>Job Attribute Name</th><th>Job Attribute Value</th></tr>
<tr><td>Job Name</td><td>SapImportJob</td></tr>
<tr><td>Job Trigger Name</td><td>SERS_Import</td></tr>
<tr><td>Job Status</td><td>Failed</td></tr>
<tr><td>Failure Reason</td><td>Warning - Threshold was met and it didn't update the status</td></tr>
<tr><td>Connection Name</td><td>SERS</td></tr><tr><td>Security System</td><td>SERS</td></tr><tr><td>Data To Import</td><td>ACCOUNTS</td></tr><tr><td>STATUS THRESHOLD CONFIG</td><td>{

"statusAndThresholdConfig":
{
"deleteLinks": true,
"accountThresholdValue" : 100,
"correlateInactiveAccounts" : true
}
}</td></tr><tr><td>Warning-ThresholdValueExceeded</td><td>accountThresholdValue limit exceeded. No changes has been imported from Recon.</td></tr><tr><td>Account-Entitlement-Mapping-Deleted</td><td>0</td></tr></table>]

4 REPLIES 4

naveenss
All-Star
All-Star

Hi @Mortal ,

From the message it is clear that, there are more than 100 records that are supposed to be updated from target. 

Since you've configured the accountThresholdValue as 100, you are getting this message. Increase the threshold value to 1000 or check in logs how many accounts are getting update and make the necessary changes. 

Regards,
Naveen Sakleshpur
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CR
Regular Contributor III
Regular Contributor III

try like below STATUS_THRESHOLD_CONFIG in :

accountThresholdValue":10000


Thanks,
Raghu
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SumathiSomala
All-Star
All-Star

@Mortal Increase the accountThresholdValue and then run the import jobs

{
"deleteLinks": true,
"accountThresholdValue" : 1000,
"correlateInactiveAccounts" : true
}

Regards,
Sumathi Somala
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rushikeshvartak
All-Star
All-Star
  • how many total accounts exists in application ?
  • Does connection is successful.
  • Status threshold value should 10% of overall user base.
  • Check logs how many users are expected to be suspended and accordingly update threshold count.
  • Don't keep high number it will unnecessary update all account name to -deleted on and status to Suspended from Import Service 

Regards,
Rushikesh Vartak
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