If-Else block in Workflow

[AtrayeeDutta07]

Hi Team,

I am trying a multilevel workflow for 1st level is ent cp9 have 1 the Manager, if 2 then App Owner approval, if 12, then first manager then App owner. But whatever condition I give its going to Manager only and approval completed after that. This is a very simple scenario but not working.

using this entitlement.customproperty9.contains('1')

tried with XML as well

<condition expr="#{((entitlementslist.get(requestaccesskey).customproperty9 ne null) and (entitlementslist.get(requestaccesskey).customproperty9.contains('1'))) eq true }"/>

customproperties in ent are updated accordingly, can anyone pls help me with the correct syntax for the if-else condition?

tried these syntax as well from freshdesk:

(entitlement ne null) and (entitlement.customproperty15 ne null) and (entitlement.customproperty15.contains('ABC') eq true)

Can anyone pls help on the same.

Regards,

Atrayee

[Amit_Malik]

Hi @AtrayeeDutta07 ,

Can you try this - (entitlement.customproperty9 == '1')

Second block (entitlement.customproperty9 == '2')

[rushikeshvartak]

• Change conditions as below

• Block Name	Block Type	Condition
  manager	(entitlement.customproperty1 eq '1') or (entitlement.customproperty1 eq '12')	Validate manager / Manager+ App owner
  app owner	(entitlement.customproperty1 eq '2')	Validate if only App owner
  managerappowner	(entitlement.customproperty1 eq '12')	add after manager approved node and send to app owner block

• 

[stalluri]

 @AtrayeeDutta07 Use below Worflow.

[AtrayeeDutta07]

Hi Team,

Cant we use contains ? we have one more level as Ent owner, 3levels, for 3 levels its 123

MANAGER 1
MANAGER+APP OWNER 12
MANAGER+APP OWNER+ENT OWNER 123
APP OWNER 2
APP OWNER+ENT OWNER 23

ENT Owner 3

MANAGER+ENT OWNER 13

When I am using contains its failing.

Regards,

Atrayee

[rushikeshvartak]

You can use contains also

[AtrayeeDutta07]

Hi Rushikesh,

Can you please let me know a working block using contains, entitlement.customproperty9.contains('STPC') which this, while raising req its encountering error.

Regards

[rushikeshvartak · Accepted solution]

You need to also add null check as account will not have cp9 

entitlement != null and entitlement.customproperty9.contains('STPC')

[AtrayeeDutta07]

Thanks Rushikesh, this works.

Regards,

Atrayee