and more in a single search tool across platforms. Read the announcement here. |
11/09/2022 10:29 PM
Hello All,
We are at v2021.0
We are working to utilize Identity Match and Merge functionality but what we see in our current version the config "Set Coarse Matching Algorithm’s Max Execution Time" is missing. Please see below:
Due to this, this feature not working and throwing error.
does anyone know why this is? are we missing anything? As per freshdesk doc this config should have been here.
11/10/2022 12:44 AM
Hi,
What error message you are getting in the logs?
Regards,
Jayasudha R
11/10/2022 02:59 AM - edited 11/10/2022 03:04 AM
HI @subhrajitd
The features "Set Fine Matching Algorithm's Max Execution Time" and "Set Coarse Matching Algorithm’s Max Execution Time" has been merged into feature "Maximum execution time for identity matching job " so, this will not create any impact, please share the error in logs to investigate more.
We have also asked our document team to modify the document accordingly.
11/10/2022 09:07 PM
Please see here the error attached. I already shared the configuration part above in earlier post.
11/10/2022 10:43 PM
Hi @subhrajitd
Thanks for sharing the error.
Could you also please share the complete "Set course matching filter definition" query, in the snip its not completely visible.
11/11/2022 04:14 AM
Hi, thanks for response. Here you see the configuration:
"t1.FIRSTNAME = t2.FIRSTNAME and t1.LASTNAME = t2.LASTNAME and t1.USERKEY <> t2.USERKEY and (t1.username=t2.employeeid OR t1.employeeid=t2.employeeid)
11/16/2022 10:28 PM
Hi Everyone,
Just checking if anyone can help here with this feature.
11/16/2022 11:27 PM
Hi @subhrajitd
Could you please confirm what exact attributes are you trying to match, as far as I understood its first and last names of two identities?
If yes, could you please try (t1.FIRSTNAME = t2.FIRSTNAME and t1.LASTNAME = t2.LASTNAME and t1.USERKEY <> t2.USERKEY) and confirm?
11/17/2022 12:43 AM - edited 11/17/2022 12:51 AM
Hi,
Could you please share the screenshot of the version page output here. Please use this url: https://<domain_name>/ECMv6/versionpage
Thanks,
Jayasudha R