Group Emails by Username but send individual emails

[ybharadwaj319]

Hi Everyone,

We have the "Group Emails by Username" config enabled at the global config level, as we have a use case to merge results on same username and send one email.

But now we have a new requirement where the manager should be reported with individual emails for each of their respective reportee details, without the user being looped in the email.

So we are treating the manager's username for the ${userEmail}.

With the above config turned on, is there a way we can meet the new requirement?

Please let me know if you need more details.

Thank you,

Bharadwaj Y.

[pmahalle]

Hi @ybharadwaj319 ,

Make sure to select manager's email in your analytics query and use below expression in To/Cc and try once.

${ANALYTICSDATA.<column-name-from-query>[0]}

Lets say you column in query is ManagerEmail then expression would be ${ANALYTICSDATA.ManagerEmail[0]}

[ybharadwaj319]

Hi @pmahalle,

But it is mandatory to have  ${userEmail} in the To/CC field right?

Also, this does not help in sending individual mail to the manager right?

Regards,

Bharadwaj Y.

[pmahalle]

@ybharadwaj319  I don't think  ${userEmail}  is required in To/Cc for this. Did you checked using this expression and you are able to trigger individual emails?

[Raghu]

@ybharadwaj319  it is mandatory ${userEmail}  need declare in to

[rushikeshvartak]

You can’t achieve this using group by configuration enables