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05/28/2024 09:20 AM
Hi,
The requirement is to send email notifications to Role Owners in case of any role request or approvals.
I tried using following variables to fetch Role Owner email Id but nothing seems to be working.
${roleOwner.email}, ${owner.email}, ${ownerEmail}, ${owners.email}
Need help!
Thanks.
05/28/2024 10:34 AM
05/28/2024 11:55 PM
Hi @rushikeshvartak, the mail is attached to workflow and I need Role owner email id using variable in email template in order to send notifications.
05/29/2024 12:04 AM
Share output of code shared also confirmed workflow attached to add access or role modification
05/29/2024 12:22 AM
@rushikeshvartak it's for both Add Access & Role modification.
Attaching screenshot of workflow used for role modification. when any role is modified, the below wf will be triggered and notification email should go to role owners.
In 'To' field of 'Update Role Request Template', I tried giving
${roleOwner.email}, ${owner.email}, ${ownerEmail}, ${owners.email} & ${roleOwnerEmail}
but nothing is working.
05/29/2024 11:27 PM
${assignee.email} |
05/30/2024 05:14 AM
If the request is approved by someone who is not role owner but has Admin privileges, the email will not go to Role owners. It will go to only that person as that person is assignee now.
In case, the request is approved by admin, role owners should also be notified with the action taken.
05/30/2024 05:41 AM
Currently once request is approved there is no configuration to send email to other approvers
05/28/2024 09:45 PM
try below @n_p123 , already some of members tried above but no luck
https://forums.saviynt.com/t5/identity-governance/binding-variable-for-entitlement-owner/m-p/74986
try below
${roleOwnerEmail}
05/28/2024 11:56 PM
Hi @Raghu, no, '${roleOwnerEmail}' didnt work.