03/20/2023 06:38 AM
This thread is in continuation to https://forums.saviynt.com/t5/identity-governance/mapping-servicenow-entitlement-owner-using-rest-ap....
In that thread I am able to import entitlement owners via Rest API. But I do not know how to acheive following and if those are feasible
I want to know if it is possible.
03/21/2023 01:18 PM
Hello Saviynt Engineers, Anyone has any suggestions on above and is it feasible
03/23/2023 08:17 AM
I am checking the feasibility of this and will update you shortly.
03/24/2023 10:28 AM
Setting the owner rank is currently not supported via REST. You will need to use CSV upload in order to update the owner ranks.
03/24/2023 10:57 AM
@sahil what about my second question
If the application team updates the group owner to a different user, then after group recon Saviynt should update the existing entitlement owner to a new owner. with the current json, this is not happening, I am seeing a new owner is getting added as rank 1 along with old owner. So after the recon that entitlement is having two owners (old and new) with rank 1.
03/28/2023 10:16 AM
Unfortunately the removal of Previous owner is also not supported but you can certainly log this requirement to our Ideas portal. https://ideas.saviynt.com
For now, we can achieve this via the Schema connector. You can use the delete query to remove the old owner from the entitlement.