error on "Request Access for Others -Multi User"

[Vicky]

Hi, 

Customer try to add role by use Bulk Upload Request.

Manage Access for Others > Request Access for Others -Multi User
  Actions > Bulk Upload Request

But, they says error happen.
At that time, another user import job was running.
Does this cause an error?
Is there another way to grant roles to users and grant role entitlements during a user import job?

Regards,
 

[NM]

@Vicky can you share error ss and Excel file used.

As an alternative you can use technical rule or analytics.

[Raghu]

@Vicky  Could you share file.

Other option:

1.you can add via analytics report

Example query:

select distinct a.accountkey AS 'acctKey', '78081' AS 'entvaluekey', u.enddate AS 'Termination Date', a.accountid, a.name as accName, u.userkey as 'userKey', u.username AS 'GUID', u.FIRSTNAME, u.LASTNAME, u.EMAIL AS USER_EMAIL, SYSDATE() AS RUNTIME, 'provisionaccess' as 'Default_Action_For_Analytics' from users u, user_accounts ua, accounts a, account_entitlements1 ae where a.status in ('ACTIVE','Manually Provisioned','1') and u.enddate IS NOT NULL AND u.enddate > now() and u.userkey = ua.userkey and ua.accountkey = a.accountkey and a.accountkey=ae.accountkey and a.endpointkey=1231 and ae.entitlement_valuekey not in (78081)

endpointkey and entkey pass it based on role