Entitlement Map - duplicate tasks, Remove Access should remove only Parent child entitlement

[IAM_99]

Hi,

We have Entitlement map configured for ex : 

Entitlement : A  -----> Entitlement : a1

Entitlement : B  -----> Entitlement : a1

Question #1.

If we request Entitlement A since its mapped with a1, we are seeing two tasks are getting created.

after that If we request B also its creating two tasks (since a1 is again mapped to B) - even though a1 is already assigned. Can we stop generating duplicate tasks ?

Question#2.

While removing also its creating two tasks , Can we configure not to create child remove task ( removal of a1 ), it should create only remove access task of A

[rushikeshvartak]

Yes you can configure  Mark Remove Ent Task as false

[sahajranajee]

@IAM_99 

Its expected to create tasks if 2 entitlements have the same mapped child entitlements. For removal, you can disable it in one as Rushikesh mentioned.

[IAM_99]

Thanks for the responses.

I have enabled the option but  it was still creating the task. Do you have any documentation reference/link  what this attribute meaning 

[rushikeshvartak]

Remove Ent task should be false

Link : https://saviynt.freshdesk.com/support/solutions/articles/43000674489-understanding-entitlement-hiera...