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03/27/2024 02:40 AM
Hi Team,
We have observed an issue as for new account request end date is auto populating with
the duration mention in the "Config JSON for Request Dates".
Currently below is the configuration for "Config JSON for Request Dates" in Entitlement type.
{"ENDDATEREQUIRED" : "1", "DEFAULTTIMEFRAMEHRS": "87672"}
we have observed that if we modify existing account that having this application access and try to change its entitlement in this case new entitlement is not populating with the end date.
case 1 : New account request case (End date is auto populating)
Case 2 : Modify account request (End date is not auto populating if we change entitlement)
kindly suggest if this is the product behavior and if there is a work around available to populate end date in case of modify account request.
Thanks,
Ashish Gupta
03/27/2024 06:02 AM
share DA
03/27/2024 08:28 PM - edited 03/27/2024 08:32 PM
Please validate same in NEO UI.
https://docs.saviyntcloud.com/bundle/Release-Notes/page/Content/v24x/Release-Notes-24-3.htm
@CR This is not DA configuration