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Email History and retriggering

RO
New Contributor
New Contributor

‎09/20/2024 08:20 AM

We are currently on 23.6 version. I was searching for an option to understand whether we can see email history or those sent successfully as well as those which failed on Saviynt and if there is a way to retrigger them 

I read through this article which is for a newer version (24.x)   https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter07-General-Administrator/Man...

Would this option also allow us to view failed emails other than the ones sent related to Access requests or Certifications? For Example, onboarding emails which failed to be sent or any Analytics email. Also does it have functionality to retrigger those emails from the Email History Viewer?

 

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1 REPLY 1

rushikeshvartak
All-Star
All-Star

‎09/20/2024 08:35 AM

  • It only shows email failed for access request ( stored in emailhistory table)
  • You can't retrigger email if its failed.
  • Please raise idea ticket

Regards,
Rushikesh Vartak
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