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Duplicate identity management job failure

supriya15
New Contributor
New Contributor

Hi team,

I configured Duplicate identity management job and after running it is throwing below error.

Below is the config changes I did in global configuration to enable duplicate identity management in Saviynt.

Error after running job --

2024-04-24T15:18:25+05:30-ecm-worker-analytics.IdentityMatchingService-quartzScheduler_Worker-15-7g76s-DEBUG-Distance metric computation ended
2024-04-24T15:18:25+05:30-ecm-worker--null-7g76s--24-Apr-2024 09:48:25.181 WARNING [quartzScheduler_Worker-15] groovy.sql.Sql.handleError Rolling back due to: Connection has already been closed.
2024-04-24T15:18:25+05:30-ecm-worker-analytics.IdentityMatchingService-quartzScheduler_Worker-15-7g76s-ERROR-java.sql.SQLException: Connection has already been closed.
2024-04-24T15:18:25+05:30-ecm-worker-util.JDBCExceptionReporter-quartzScheduler_Worker-15-7g76s-ERROR-Uncaught underlying exception.
2024-04-24T15:18:25+05:30-ecm-worker-transaction.JDBCTransaction-quartzScheduler_Worker-15-7g76s-ERROR-Could not toggle autocommit
2024-04-24T15:18:25+05:30-ecm-worker-transaction.JDBCTransaction-quartzScheduler_Worker-15-7g76s-ERROR-JDBC rollback failed
2024-04-24T15:18:25+05:30-ecm-worker-interceptor.TransactionInterceptor-quartzScheduler_Worker-15-7g76s-ERROR-Application exception overridden by rollback exception
2024-04-24T15:18:25+05:30-ecm-worker-jobs.IdentityMatchingJob-quartzScheduler_Worker-15-7g76s-ERROR-Error in running Identity matching job

 

Regards,

Supriya

3 REPLIES 3

Raghu
Valued Contributor III
Valued Contributor III

supriya15
New Contributor
New Contributor

Hi @Raghu ,

yes it is already there in Sav role. I am getting the entries as well. Only the thing is job is failing with error.

Regards,

Supriya

Looks like database issue. Restart the service and try 


Regards,
Rushikesh Vartak
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