Disconnected application, where ticket is not getting assigned to the required team.

[Riya]

i am creating a dsiconnected application , i want to raise a ticket from saviynt and then it will create a task for service now to add the user in a particular group , but even after giving the assignment group , its not getting assigned to the required team.

[stalluri]

@Riya 

Can you please share the CreateTicketJson in the text file?
Make sure support_group has the team deatils.
Is it tested from postman and working as expected. Please share the CURL of postman.

[Riya]

when i am mentioning the assignment group , my task is not getting provisoned . Json is attached

[rushikeshvartak]

Does it works from postman ?

[Riya]

yes, its working

[rushikeshvartak]

Provide screenshots and curl

Please share postman screenshot and curl command [Refer https://codingnconcepts.com/postman/how-to-generate-curl-command-from-postman/ ]



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