03/20/2023 08:24 PM
I want to create "Entitlement MAP" to achieve dependent entitlement use case
here is sample
and I made new reqeust for this entitlement, but I don't see "ADD ACCESS" for dependent entitlement.
Could you please let me know what I missed?
Solved! Go to Solution.
03/20/2023 08:49 PM
You may want to validate if the dependent entitlement has an active status or not. Also, the request-option for the entitlement type of the dependent entitlement must be selected something other than None (e.g., Table, Single drop-down, None(Create Task), etc.
03/20/2023 09:00 PM
that was all configured. I changed "Request Filter" to False
Then it worked as expected.