Saviynt Forums

Sri1203 · ‎05/23/2023

Hi Team,

We have setup delegate setup for one manager. When user submitted the request, approval is being assgined to Manager but not delegate.

Any suggestions would be much appreciated.

I have followed steps mentioned in the forum but still no luck.

https://forums.saviynt.com/t5/identity-governance/delegate-setup/m-p/9139

dgandhi · ‎05/24/2023

Can you paste screenshot where you have setup delegate? Is the delegate user active? Is the request raised in the time frame when delegation is assigned?

Thanks

Thanks,
Devang Gandhi
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Sri1203 · ‎05/25/2023

Thanks Devang for the response.

Attached is the detailed steps

rushikeshvartak · ‎05/25/2023

What about request history/approval assignee field

Regards,
Rushikesh Vartak
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Sri1203 · ‎05/25/2023

Below is the request

rushikeshvartak · ‎05/25/2023

From request approval / history list or by opening request

Regards,
Rushikesh Vartak
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Sri1203 · ‎05/25/2023

Here it is -

Sri1203 · ‎05/25/2023

Saviynt Forums

Delegate is not getting the access approval request even delegate is active.