Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Update End Date in Delegation

User_ID_Singh1
New Contributor II
New Contributor II

Hi,

I have ROLE_ADMIN access. I have created a delegate with Parent User as my ID and other user as Test ID. Then I created a delegate. Now, When delegate become active, i need to extend the end date it shows the below error:

abhinavbarla_0-1713409287518.png

I have also enabled this config in global config.

abhinavbarla_1-1713409335082.png

Thanks 
Abhinav

8 REPLIES 8

rushikeshvartak
All-Star
All-Star
  • Select new time frame. It seems both delegate selected same date and time

Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

I have selected different time.

abhinavbarla_0-1713412099823.png

Still same error:

abhinavbarla_1-1713412139211.png

 



Different that what already exists ?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

User_ID_Singh1
New Contributor II
New Contributor II

The End date which we are trying to update is a future date. Still its not getting updated.

Share existing delegate screenshot and also confirm saviynt version


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Version: 24.4
Screenshot below:

Here we are trying to update enddate. 

abhinavbarla_1-1713501205485.png

You can't set same person as delegate it needs to be different person


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Its a different person. Parent user is my ID and Delegate User is other person.