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Cyberark vault for AD throwing the below error

Vajra
New Contributor III
New Contributor III

I have created cyberark vault connector to vault the AD passwords. I see the below error in the log .

 DEBUG vaults.VaultsSystemService  - Exception in processAPIVault : java.lang.Exception: 401

DEBUG vaults.VaultsSystemService  - Inside token Expiry Exception block. memento.refreshTryCount : 5

DEBUG vaults.VaultsSystemService  - Incrementing memento.refreshTryCount : 6

1. Is this on Saviynt Side if so where we can set the token expiry time

2. How could we resolve this ?

5 REPLIES 5

DixshantValecha
Saviynt Employee
Saviynt Employee

Hi @Vajra,

To better assist you, could you please provide more details about the specific business use case and the connector you are referring to? This will help us understand your requirements and provide you assistance on this.

we have resolved this

Dave
Community Manager
Community Manager

@Vajra - What was the solution to help others who may have a similar question? 

DixshantValecha
Saviynt Employee
Saviynt Employee

Hi @Vajra,

Please let us know what was the solution to help others who may have a similar question? 

Everytime token gets expired for cyberark , we have updated the token expiry time on Cyberark side