Custom SAV Role Update History Issue

[PKSAKS]

Hi,

We are able to view self update history but unable to view update history for others, it says Access Denied error.

The role is just replica of the Admin Role.

Can you please look into this issue.

The version is 23.11.

Regards,

Saksham

[naveenss]

Hi @PKSAKS 

Please share config details. 

[PKSAKS]

Hi Naveen,

Here is the attached config list, that we are using.

Regards,

Saksham

[Manu269]

@PKSAKS is it possible for you to compare all the details are properly copied (as Admin Sav role) in your copied role?

[PKSAKS]

Yes, they are.

Regards,

PKSAK

[rushikeshvartak]

We also faced same issue.

Root cause is in SAV ROle Whom to Request* configuration don't add statuskey filter. 

On ARS by default active users are visible and under Admin - Users - Whom to Request is considered 

[PKSAKS]

Hi @rushikeshvartak,

We have not added any status filter in whom to request.

Regards,

Saksham

[rushikeshvartak]

You need to define whom to request in order to see update history 

[PKSAKS · Accepted solution]

Hi @rushikeshvartak,

Thanks! Only when we select 'Request for all' in Whom to request then only we are able to view all users update history.

For all other selection, it is not working.

Regards,

Saksham

[rushikeshvartak]

I dont agree

below works for us

HQL - select a from Users a where a.username not in ('SaviyntSupportAgent1','SaviyntSupportAgent2','SaviyntSupportAgent3','admin','systemadmin')