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Custom SAV Role Update History Issue

PKSAKS
New Contributor III
New Contributor III

Hi,

We are able to view self update history but unable to view update history for others, it says Access Denied error.

The role is just replica of the Admin Role.

Can you please look into this issue.

The version is 23.11.

 

Regards,

Saksham

9 REPLIES 9

naveenss
All-Star
All-Star

Hi @PKSAKS 

Please share config details. 

 

Regards,
Naveen Sakleshpur
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PKSAKS
New Contributor III
New Contributor III

Hi Naveen,

Here is the attached config list, that we are using.

Regards,

Saksham

 

Manu269
All-Star
All-Star

@PKSAKS is it possible for you to compare all the details are properly copied (as Admin Sav role) in your copied role?

 

Regards
Manish Kumar
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PKSAKS
New Contributor III
New Contributor III

Yes, they are.

Regards,

PKSAK

rushikeshvartak
All-Star
All-Star

We also faced same issue.

Root cause is in SAV ROle Whom to Request* configuration don't add statuskey filter. 

On ARS by default active users are visible and under Admin - Users - Whom to Request is considered 

 


Regards,
Rushikesh Vartak
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PKSAKS
New Contributor III
New Contributor III

Hi @rushikeshvartak,

 

We have not added any status filter in whom to request.

PKSAKS_0-1709712268656.png

Regards,

Saksham

You need to define whom to request in order to see update history 


Regards,
Rushikesh Vartak
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PKSAKS
New Contributor III
New Contributor III

Hi @rushikeshvartak,

Thanks! Only when we select 'Request for all' in Whom to request then only we are able to view all users update history.

For all other selection, it is not working.

Regards,

Saksham

I dont agree

below works for us

rushikeshvartak_0-1709821231493.png

HQL - select a from Users a where a.username not in ('SaviyntSupportAgent1','SaviyntSupportAgent2','SaviyntSupportAgent3','admin','systemadmin')

 


Regards,
Rushikesh Vartak
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