CreateAccountJSON Task Stuck in Pending State

[jezzanuena]

Hi Everyone! We are trying to create an account in JIRA however the task is stuck in Pending state. # of provisioning retry is coming up every time we run the provisioning job however, there are no provisioning comments and provisioning metadata

Below are the logs

Below is our CreateAccountJSON 

Spoiler

{

    "accountIdPath": "call1.message.accountId",

    "dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",

    "responseColsToPropsMap": {

        "accountID": "call1.message.accountId~#~char"

                },

    "call": [

        {

            "name": "call1",

            "connection": "basicAuth",

            "url": "https://xxxxxx.atlassian.net/rest/api/3/user",

            "httpMethod": "POST",

            "httpParams": "{\"emailAddress\": \"stest06@emailadd.com\",\"name\": \"${user.displayname}\",\"products\":[\"jira-admin\"]}",

            "httpHeaders": {

                "Authorization": "${access_token}",

                "Accept": "application/json"

            },

            "httpContentType": "application/json",

            "successResponses": {

                "statusCode": [

                    200,

                    201,

                    202

                ]

            },

            "unsuccessResponses": {

                "statusCode": [

                    400,

                    401,

                    403

                ]

            }

        }

    ]

}

[rushikeshvartak]

Please share postman screenshot and curl command [Refer https://codingnconcepts.com/postman/how-to-generate-curl-command-from-postman/ ]

Please share the logs in text format for easier debugging. Additionally, provide the task ID, error details, or specific line numbers where the issues occur to help us review the relevant sections efficiently.



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[NM]

@jezzanuena is automated provisioning enabled?