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Changed Label not reflecting in Step 1 of User Manager Certification

pa263
New Contributor
New Contributor

Hi All,

I have changed the labels for a custom property 3 in the Manage labels for attestations.But it is still showing the old label in the step 1 of user manager campaigns.I did the same for Step 2 and all the labels started reflecting but in the case of Step 1 it is not happening.Please help me to fix this anomaly.

pa263_0-1710863651629.png

pa263_1-1710863784938.png

 

7 REPLIES 7

sk
All-Star
All-Star

@pa263 : Check this setting

Cert.user_customproperty3.label


Regards,
Saathvik
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pa263
New Contributor
New Contributor

It doesn't allow to change this label.

rushikeshvartak
All-Star
All-Star

User_CUSTOMPROPERTY3.ATTESTATIONS Works for me 

Please restart server 

rushikeshvartak_2-1710904985396.png

 

rushikeshvartak_0-1710904894462.pngrushikeshvartak_1-1710904933284.png

 


Regards,
Rushikesh Vartak
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Hi,

I restarted several times.But it doesn't show at the certification level.

 

CR
Regular Contributor III
Regular Contributor III

Sometime it wont be reflecte via UI start,  once ask saviynt team to restart the service and check


Thanks,
Raghu
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Clear cache and try from different browser else raise saviynt support ticket to restart server.


Regards,
Rushikesh Vartak
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Manu269
All-Star
All-Star

@pa263 we had a similar case, where we also restarted multiple times, but the changes where not reflecting.

We ended up locking FD ticket with Saviynt and then they resolved.

Not sure what action was performed 😞

Regards
Manish Kumar
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