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Change Account User via CSV Upload

ram81
New Contributor III
New Contributor III

I am trying to change the user association or assign a user for a large number of accounts associated with an endpoint via CSV. 

What is the proper attribute in the Upload Preview to select and which user attribute does it look for? 

I have uploaded the accounts to be updated via CSV and specified the username and the systemusername but the accounts Username has not been updated. 

Screenshots attached. 

3 REPLIES 3

Saathvik
All-Star
All-Star

@ram81 : did you enable below two settings?

sk_0-1712249552171.png

 


Regards,
Saathvik
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ram81
New Contributor III
New Contributor III

This partially resolved the issue. Also the username has to be the first column in the CSV. 

rushikeshvartak
All-Star
All-Star

Please validate

  • Security system was selected during import
  • Overwrite User correlation was enabled
  • Account was active
  • User is active.

Please share logs if above does not resolve issue


Regards,
Rushikesh Vartak
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