Certificate expiry emails after updating certificate

[vm]

Hello Team,

We have updated the SSL certificate for an AD connection, after receiving the notification on the expiry of the existing certificate. However, after the update of the certificate (which is expiring in 2036), still we are receiving the expiry notification emails. How do we ensure that these mails are not triggered after updating the certificate? Additionally, we have already deleted the expiring (Apr-24) certificate from Certificate management tab.

Regards,

Vidhi.

[Raghu]

@vm  can you check global config in preferences and check mail once again

[vm]

Hello @Raghu ,

It is defined for 60 days. I need to mails to stop since the certificate has been updated and the old certificate deleted as well

Regards,

Vidhi.

[Raghu]

can you check "CC_SSL Certificate Expiry Notification" analytic report schedule  and modify it.

[Manu269]

Did you restrat saviynt post certificate update?

[vm]

Hello,

We want to stop the email notifications when the certificates are deleted/updated. Currently, it is sending notifications even after the certificates are deleted.

Regards,

Vidhi.