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cancelPendingRequest API call

Mareetta
New Contributor III
New Contributor III

‎09/27/2023 03:56 AM

I am trying to discontinue a request that's halfway undergone approval. I am using cancelPendingRequest API endpoint for this. But seeing Error Request is not in an open state.  
I see the postman description This API discontinues an open request in SSM. The request that I'm trying to discontinue is with status 1. So what is an an open request? 

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shivmano
Regular Contributor III
Regular Contributor III

‎09/27/2023 07:13 AM

@Mareetta , I am able to successfully discontinue an Open request (Pending for approval) using this endpoint in 5.5.  Please can you check if the request params are as below ? 

shivmano_0-1695823832380.png

Requestor - username of the requestor

Requestkey of the request - Make sure you pass the requestkey and not the request id

Hope this helps!

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dgandhi
All-Star
All-Star

‎09/27/2023 05:25 PM

Can you provide screenshot of the payload that you are trying.

 

Thanks,
Devang Gandhi
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