Bind variable FFID account name is not available

[suchetadineshs]

Hello,

We need to pass FFID account name in email template to be send for approval. 

Eg: If emergency access to be raised for any user lets say test1 to elevated ID FF_SECURITY, we are looking for variable which will pass FFID account - name FF_SECURITY in email.  

[rushikeshvartak]

Run below code in your email body & check which variable available for same. 

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

[suchetadineshs]

I tried given code, It lists everything but FFID account name. Value returned is , accounts = [].

[rushikeshvartak]

can you share screenshot what all variables are available 

[suchetadineshs]

Here you go,

entitlements = []
request = com.saviynt.ecm.workflow.ARS_Requests : 3851
jbpm_activity_name = Grant_Access
exceptionCount = 0
allApproversComments = null
fullhtmlassignedrows =
requestkey = 1068078
roles = null
rejectedByMap = [:]
fullrowhtmltablerows =
out = java.io.PrintWriter@726aa0c4
listofallrolesinrequest = []
assigneemanager = sshinde
requesttype = Firefighter ID Authorization
dynamicAttrsList = []
entitlementshtmltablerowsv2 =
approvallink = /jbpmworkflowmanagement/showrequestdetails/Manager_Approval.1068078
allrolesinrequest =
requestlink = /jbpmworkflowmanagement/showrequestdetails/Manager_Approval.1068078?reqid=3851
email =
endpoints = ()
entitlementshtmltablerows =
allRejectorsComments = null
rolesshtmltablerows =
manager = sshinde
approvedByMap = [:]
rolesApprovedOrRejected = []
rolename =
request_access = com.saviynt.ecm.workflow.Request_Access : 5385
entitlement_values = []
allApprovers = []
requestor = trajat
users = kpiniset
allRejectors = []
task = null
requestid = 1068078
rolemap = [:]
assignee = kpiniset
activityname = Grant_Access
accounts = []
user = kpiniset
curExecutionId = Manager_Approval.1068078
accessItems = [com.saviynt.ecm.workflow.Request_Access : 5385]
[entitlements:[], request:com.saviynt.ecm.workflow.ARS_Requests : 3851, jbpm_activity_name:Grant_Access, exceptionCount:0, allApproversComments:null, fullhtmlassignedrows:, requestkey:1068078, roles:null, rejectedByMap:[:], fullrowhtmltablerows:, out:java.io.PrintWriter@726aa0c4, listofallrolesinrequest:[], assigneemanager:sshinde, requesttype:Firefighter ID Authorization, dynamicAttrsList:[], entitlementshtmltablerowsv2:, approvallink:/jbpmworkflowmanagement/showrequestdetails/Manager_Approval.1068078, allrolesinrequest:, requestlink:/jbpmworkflowmanagement/showrequestdetails/Manager_Approval.1068078?reqid=3851, email:, endpoints:(), entitlementshtmltablerows:, allRejectorsComments:null, rolesshtmltablerows:, manager:sshinde, approvedByMap:[:], rolesApprovedOrRejected:[], rolename:, request_access:com.saviynt.ecm.workflow.Request_Access : 5385, entitlement_values:[], allApprovers:[], requestor:trajat, users:kpiniset, allRejectors:[], task:null, requestid:1068078, rolemap:[:], assignee:kpiniset, activityname:Grant_Access, accounts:[], user:kpiniset, curExecutionId:Manager_Approval.1068078, accessItems:[com.saviynt.ecm.workflow.Request_Access : 5385]]

could you please confirm what we can conclude from output Of code ${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}? 

Thanks,

Sucheta

[rushikeshvartak]

Account name not available in list. Does account name visible on request form?(add screen shot))You need account during approval or after approval completed. 

[suchetadineshs]

Yes account name is visible in request form as access highlighted in yellow. Need account after approval completes.

[rushikeshvartak]

${requestAccessAttributes.get('ACCOUNTNAME')}

[suchetadineshs]

It says no such property.

[rushikeshvartak]

As per screenshot account name is not visible on request form & you have highlighted users email. 

If in your case email is always going to be account name then use ${user.email}

[suchetadineshs]

${user.email} returns value for which user request is raised.

EG: If request raised for user test1 for FFID FF_ELEVATED, then  ${user.email} returns  email id of test1. we need bind variable for FFID FF_ELEVATED.

Thanks!

[rushikeshvartak]

As per variables its not exposed. Are you attaching email template on Grant block ?

[suchetadineshs]

Yes, it is on grant block.

Thanks,

Sucheta