I want to complete the task for entitlement, which has child/Associated entitlement mappings.
Create the ticket for entitlement, which doesn't have a child/Associated entitlement mappings.
It is managed as a disconnected application that has linked AD groups.
It is managed as a disconnected application and Don't have any mapping.
This has 10 entitlements. Out of them, 4 have AD-connected groups (as associated entitlements mappings as shown in the above images),
I want to auto-complete the task for these entitlements.
6 don't have anything for those mappings. I want to create a ServiceNow ticket.
What is connector used where tasks needs to be completed automatically?
For ticket creation saviynt - creates ticket per request id hence no option on particular entitlement