Leveraging Intelligent Recommendations for Operational Transformation. AMS Partners click HERE | EMEA/APJ Partners click HERE |
04/26/2024 02:12 AM
Hi Team,
We have encountered an issue while provisioning ARS request end date to application end.
so whenever we are selecting any time between 11PM to 4AM next day(Checked till 4AM), it is picking previous day.
Case 1
selected date 30th at 2AM in ARS, what we see in logs is - endDateTime:2024-04-29T08:30:00Z
Case 2
selected date 30th at 2AM in ARS, what we see in logs is - endDateTime:2024-04-29T08:00:00Z
what we suspect once we select 1PM on 30TH after which it starts picking 30th as the date
Case 3
selected date 29th at 10PM in ARS, what we see in logs is - endDateTime:2024-04-29T12:00:00Z
selected date 29th at 11PM in ARS, what we see in logs is - endDateTime:2024-04-29T01:00:00Z
In my opinion for 11pm it should be 13 if 10 is 12, which is not happening.
Has anyone encountered the same issue? it is an urgent thing for us.
Thanks
04/26/2024 01:34 PM
Did you configured 12/24 hrs in global config
04/26/2024 01:37 PM
Hi @rushikeshvartak , I have been looking for this configuration but couldn't find it .. could you please provide me the path ..
Thanks!!
04/26/2024 01:39 PM
Its seems this issue is fixed in 24.3
SS-7838 |
https://docs.saviyntcloud.com/bundle/Release-Notes/page/Content/v24x/Release-Notes-24-3.htm
04/26/2024 01:47 PM - edited 04/26/2024 01:47 PM
@rushikeshvartak, I don't think it is the same issue .. we are having this issue when user select end date and time from calendar while raising request for a entitlement.. and it picks the end date and time wrong
SS-7838 is for startdate..12/24 config where can I find it?
04/26/2024 03:03 PM
Did you changed timezone in global configuration
04/26/2024 09:23 PM - edited 04/26/2024 09:24 PM
@rushikeshvartak, we have set timezone for job to "Australia".. didn't set it recently..
04/26/2024 09:29 PM
@rushikeshvartak, i believe you might have set start date and enddate configuration for an endpoint...have you encountered the issue??
04/27/2024 05:48 PM
We have not changed timezone hence issue does not occur
04/27/2024 09:11 PM
@rushikeshvartak, is there a way we can remove time from calendar at the time of requesting?.. I know about the global config that will apply to all endpoint.. we want it for specific one..
04/28/2024 07:36 AM
This is not supported
04/29/2024 03:06 AM
@rushikeshvartak, is it possible to exclude specific endpoint from enterprise role management job??
04/29/2024 08:33 PM
No