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06/13/2023 11:56 AM
I have integrated a salesforce app to request new account creation along with entitlements (so Add and remove access tasks are the only ones generated for the endpoint). The access request goes through manager and entitlement owner approval before it is provisioned on the target for the user.
Salesforce team would like to raise requests in Saviynt to disable the Salesforce account. When I configure the state and status fields on the endpoint to enable this option in the ARS request, the approval goes into an infinite loop with the manager approval using the same 2 level approval workflow.
I would like to control the approval flow by intercepting the request type in the workflow configuration. What is the binding variable to be used to detect if the request type is that of a "Disable Account"?
06/13/2023 06:49 PM
Did you try following object
ars_requests.requesttype
request type will be a numeric value based on its type
06/13/2023 08:52 PM
Refer this , hope this helps :
Workflow Components (saviyntcloud.com)
Under section :