Approval Workflow during user onboarding

[sab2]

Hello,

We have a use case to have approval workflow associated with user creation. In case of rejections, can we modify and resubmit the request? Or is there any other way to handle the use case in v2021?

Thanks,

Steph

[Manikanta_S]

Hello @sab2,

Once the request is rejected you will will find the option of "Recreate Request" in the rquest history tab.

[sab2]

thank you for this information.

In our environment, I'm not seeing this option. Is there a configuration we need to turn on somewhere? 

[rushikeshvartak]

Does request is completed & tasks are completed

[Manikanta_S]

Hello @sab2,

Make sure that your sav role below feature access added.

Request History

View all requests raised by you for yourself or others

Browse to Home > Request History > click View on rejected request & you should be able to see the Recreate request option.