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02/28/2024 09:20 PM
Hi Team,
One of the application is trying to call the saviynt API using the saviynt service account and the password but they are getting an error called "Could not open connection to the Host on port#". Same is working for a different application. Could you please let me know if there is some network configuration that is required for this issue to be resolved.
02/28/2024 09:35 PM - edited 02/28/2024 09:57 PM
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02/29/2024
12:04 AM
- last edited on
02/29/2024
01:46 AM
by
Sunil
They are trying to do a telnet and they are getting this error:
[This message has been edited by moderator to mask url]
02/29/2024 02:36 AM
Hi @rushikeshvartak , The Application team are using some webservices and they shared a screenshot as below:
02/29/2024 04:48 AM
Does application have connectivity to internet
02/29/2024 06:39 AM
@rushikeshvartak , yes they do
02/29/2024 10:13 PM
Check with N/w team
03/01/2024 02:06 AM
Hi @nitishdas Are they able to generate the access token with a username and password? if not, might be, that the "localauth" needs to enable.
03/01/2024 02:31 AM
Hi @navneetv , so this needs to be enabled at application side?
03/01/2024 03:06 AM
@nitishdas FROM saviynt , Are you able to generate the access token?
go through this post. it helps you