Apple App Store Connect issues

[Sivateja]

Hi All,

We are trying to onboard the application, Apple App Store Connect into Saviynt. While testing the API in postman, we are not able to get the expected result and every time we are getting the unauthorized access error.

As per the Apple API documentation, the token can be generated in three steps.

JSON Web Token (JWT) is an open standard (RFC 7519) that defines a way to securely transmit information. The App Store Connect API requires JWTs to authorize each API request. You create the token, and sign it with the private key you downloaded from App Store Connect.

To generate a signed JWT:

1. Create the JWT header.

2. Create the JWT payload.

3. Sign the JWT.

Include the signed JWT in the authorization header of each App Store Connect API request.

We were able to generate the JWT header and bearer token. After that we were not able to get the JWT Payload.

Please let me know if you come across such integration earlier.

[rushikeshvartak]

You need to fix Postman issue first with help of app team

[Sivateja]

App team is not ready to share the access token which have the payload. The bearer token which I am generating is not having any payload with it. How can we get payload added to the bearer token which I am generating?

[rushikeshvartak]

You need  access token to proceed with this integration

[Sivateja]

Is the connection JSON from the developer guide fix the issue. Because, we are only passing the URL, Private Key, KID, Issuer ID and algorithm. Will Saviynt has the capability to add payload and sign the token?

Please confirm.

[rushikeshvartak]

Need Postman screenshot to confirm this

[Sivateja]

[NM]

Hi @Sivateja , were you able to resolve the issue??