All entitlement approvals going to SOD owner approval

[sakshibansal]

Hi,

All the entitlements in a request are going to sod owner approval even if they are not part of SOD. I understand this is the expected behavior.

Is there any other option/config we can do to avoid this in a Parallel or Serial workflow? So that the non sod entitlements approval doesn't go to SOD owners?

[Amit_Malik]

Hi @sakshibansal , that is not expected behavior. Most probably it would be the way workflow is written , Can you share the workflow or screenshots of it.

You would need to use If else condition like SODViolation.get('Medium') > 0 and if no violation --> go normal path else SOD Path.

Thanks,

Amit

If this answers your query, Please ACCEPT SOLUTION and give KUDOS.

[rushikeshvartak]

This is known defect and getting fixed in 24.7 

 SOD-2855

Refer https://forums.saviynt.com/t5/identity-governance/sod-approval-workflow-issue/m-p/97338#M63749

[adarshk]

Team,

Per the latest update, this fix would be available by 24.8 

Thanks,

[Manu269]

@sakshibansal 

Entire Request with all the entitlements will be going to the Risk owners.

It is an expected behavior as per the current product behavior with the SOD owner block.

Lets hope this get ammended as per input from @adarshk 

[rushikeshvartak]

Its not expected behaviour, Its defect this functionality was working in Non-EIC

[sakshibansal]

@rushikeshvartak We were getting this issue in v5.5 as well. In some of the old forums post, you mentioned that it is an expected behavior.

For reference, https://forums.saviynt.com/t5/identity-governance/sod-approver-is-getting-all-entitlements-even-thou...

[rushikeshvartak]

If you want to route based on sod priority then it should go to respective owner it was working before. In previous post i stated if there is sod then full request will go for group approval as it was discussion on user group as approval and not risk owner

[sakshibansal]

We have the similar approval workflow in v5.5 where we check SOD > 0. But instead of group owner, we have configured SOD Owner approval block, So all entitlements in a request including the ones without SOD went to SOD owner for approval. Is this an expected behavior in Non EIC version?

If not, then it was not working in 5.5, so probably a bug there as well.

[rushikeshvartak]

Its expected so owner can validate all ents requested