Click HERE to see how Saviynt Intelligence is transforming the industry. |
09/02/2022 04:22 AM
Hi,
I have configured connection for Active Directory and trying to import accounts to Saviynt.
Connection is successful and I have checked all the configurations relating to importing. I could not find anything that would cause this.
Job is configured correctly and when I run it it gives me the error: Error - Importing AD Data :
Error-Getting-SearchResults -
I tried to look through Application logs as well but found nothing to help me.
Any idea what might cause this or am I missing something?
Solved! Go to Solution.
09/02/2022 04:34 AM
It seems you have issue in object filter. Can you share logs & connection details
09/02/2022 05:01 AM
This is the object filter used: (&(objectCategory=person)(objectClass=user))
Not sure which logs and connection details would be most helpful?
09/02/2022 05:08 AM
Import Logs
09/02/2022 05:42 AM
09/04/2022 11:30 PM
Hi @KasperT
Could you share the account_attribute mapping for your AD/LDAP connector?
09/04/2022 11:44 PM
Hi, yes here is the account_attribute mapping:
[
CUSTOMPROPERTY1::physicalDeliveryOfficeName#String,
CUSTOMPROPERTY2::department#String,
CUSTOMPROPERTY3::extensionAttribute5#String,
CUSTOMPROPERTY4::employeeID#Binary,
CUSTOMPROPERTY5::extensionAttribute2#Number,
CUSTOMPROPERTY6::givenName#String,
CUSTOMPROPERTY7::initials#String,
CUSTOMPROPERTY8::middleName#String,
CUSTOMPROPERTY9::sn#String,
CUSTOMPROPERTY10::extensionAttribute3#Number,
CUSTOMPROPERTY11::extensionAttribute4#String,
CUSTOMPROPERTY12::title#String,
CUSTOMPROPERTY13::userPrincipalName#String,
DISPLAYNAME::displayname#String,
CUSTOMPROPERTY14::cn#String,
CUSTOMPROPERTY15::name#String,
NAME::sAMAccountname#String,
CUSTOMPROPERTY16::mail#String,
CUSTOMPROPERTY17::extensionAttribute1#String,
CUSTOMPROPERTY18::division#String,
CUSTOMPROPERTY19::company#String,
CUSTOMPROPERTY20::telephoneNumber#String,
CUSTOMPROPERTY21::mobile#String,
CUSTOMPROPERTY22::otherMobile#String,
CUSTOMPROPERTY23::manager#Binary,
CUSTOMPROPERTY24::objectGUID#Binary,
CUSTOMPROPERTY25::userAccountControl#String,
ACCOUNTID::distinguishedName#String,
ACCOUNTCLASS::objectClass#String,
STATUS::userAccountControl#Number,
UPDATEDATE::whenChanged#date,
CREATED_ON::whenCreated#date,
LASTPASSWORDCHANGE::pwdLastSet#millisec,
LASTLOGONDATE::lastLogonTimestamp#millisec,
DESCRIPTION::description#String,
CUSTOMPROPERTY26::distinguishedName#String,
RECONCILATION_FIELD::customproperty24
]
09/04/2022 11:56 PM
Hi @KasperT ,
I see manager and employeeID being mapped as #Binary. Could you confirm its correct? if not, please change it to String and try.
09/05/2022 01:59 AM
Thank you @sahajranajee this helped to get the Job succeed.
Now I have issue where the import works and shows that 44 new accounts are imported but they are not visible in Saviynt. I am troubleshooting that at the moment.