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Active Directory Password Sync Management console error

Manj
New Contributor
New Contributor

Active Directory Password Sync Management console progress stops at 10% with below error

Manj_0-1682909092345.png

Error domains is missing or does not contain value.

Error 'The start-BitsTransfer' command was found in the module 'BitsTransfer', but the module could not be loaded. For more information, run 'Import-Module BitsTransfer'

Error GetDomainControllers[] returned exception.

Manj_1-1682909326308.png

 

 

3 REPLIES 3

Rishi
Saviynt Employee
Saviynt Employee

@Manj are these logs from the Saviynt reverse password sync agent deployed on AD domain?

timchengappa
Saviynt Employee
Saviynt Employee

Hi @Manj 

In addition to @Rishi's query,  can you please confirm if you are trying to install the Password Sync Filter manually or using the Active Directory Password Sync Management console?

If it is a manual installation, can you please confirm if Microsoft Visual C++ 2015-2019 Redistributable package is installed on the Windows server running Active Directory.

Please refer to the below documentation to ensure all the pre-requisites are met and you are thoroughly following either the manual installation steps or the steps defined to install using the Active Directory Password Sync Management console

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter14-Password-Management/Confi...

Thank you everyone for all your help to resolve this issue. We are running windows 2012 server which is not comparable version of Active Directory Password Sync with saviynt. We have upgraded out server to 2019 and issue is resolved. Thank you once again.