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Account Name Rule works in Dev but not QA

SgtMeep
New Contributor
New Contributor

I have the below account name rule in both Dev and QA. In Dev, when we test the uniqueness situation, I see it iterating through the options (ending in A vs B vs C vs D, etc.)

In QA, after the first account is requested that ends in A, when I try with a user with the same country, first name, and last name, the account name doesn't populate. I've attached the logs I see as well. 

ifnull(concat(substring(users.country,1,1),substring(users.city,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'A'),
concat(substring(users.country,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'A'))
#ifnull(concat(substring(users.country,1,1),substring(users.city,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'B'),
concat(substring(users.country,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'B'))
#ifnull(concat(substring(users.country,1,1),substring(users.city,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'C'),
concat(substring(users.country,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'C'))
#ifnull(concat(substring(users.country,1,1),substring(users.city,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'D'),
concat(substring(users.country,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'D'))
#ifnull(concat(substring(users.country,1,1),substring(users.city,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'E'),
concat(substring(users.country,1,1),substring(users.lastname,1,3),substring(users.firstname,1,2),'E'))

2 REPLIES 2

NM
Esteemed Contributor
Esteemed Contributor

Hi @SgtMeep is check unique account set in account name rule?


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rushikeshvartak
All-Star
All-Star

Does product sub version is same in all instances ?


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.