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04/12/2022 01:16 PM
Hello,
I recently switched to using the Workday connection type instead of Workday-SOAP connection type. The users import fine but they are not being prompted for account provisioning based on our technical rule below:
I noticed that even though the user status is set to Active, in the user list the status is blank.
Thanks,
Aundre
Solved! Go to Solution.
04/12/2022 02:48 PM
Hi Aundre,
How is the statuskey getting mapped ? I dont see a reference in the payload.
Regards,
Avinash Chhetri
04/12/2022 02:48 PM
Hi Avinash,
I just noticed that the connection has a STATUS_KEY_JSON section.
{
"STATUS_ACTIVE": ["false","active"],
"STATUS_INACTIVE": ["true","inActive"]
}
Thanks,
Aundre
04/12/2022 02:48 PM
Hi Aundre,
Yes, that looks correct as per the example shared here :
https://saviynt.freshdesk.com/a/solutions/articles/43000618934
Regards,
Avinash Chhetri
04/12/2022 02:48 PM
I still appear to get the same thing even while using the above JSON. Is there something else I am missing?
04/12/2022 02:48 PM
Hi Aundre,
In order for the STATUS_KEY_JSON to work, you need to have something in the users STATUSKEY.
It seems you have not mapped any value to it. Please refer to the link shared above and see how STATUSKEY is being mapped from workday attribute.
Regards,
Avinash Chhetri
04/12/2022 02:48 PM
Thanks Avinash, this worked.