Config for Requestable Entitlement in ARS based on Dynamic Attribute Value

[Community_User]

Originally posted on December 4 2020 at 07:39 UTC

Hello All,

We have requirement to filter the various SAP Roles based on the dynamic attribute value selected on the request form. Dynamic attribute is of type - Single Select From SQL.

It does not seem to be working as documented on freshdesk. List of entitlement is not refreshed at all on selection of the value from dynamic attribute value.

https://saviynt.freshdesk.com/support/solutions/articles/43000431385-creating-entitlement-types-from...

My Configuration Details:

Dynamic Attribute:

Please confirm of this feature works.

Thanks,

Pallavi

[Community_User]

Originally posted on December 4 2020 at 09:04 UTC

Hi

Have you set this property on the dynamic attribute? It should triggering refreshing available entitlements selection.

Regards,

Juha

[Community_User · Accepted solution]

Originally posted on December 4 2020 at 09:11 UTC

Yes I got this working. Issue was with the entitlement property value.