We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

Did you know? You have the ability to view and retry rule run execution failures

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on July 31 2020 at 19:24 UTC




  1. Why do you need Execution Trail feature?

To retry rule or rule action failures for users created/updated


  1. Where is execution trail feature located in SSM?

Execution Trail is located under Admin>Policies


  1. What are the pre-requisites for viewing the execution trail?

You have to set the following properties in the externalconfig.properties to record rule execution failures

  • logexecutiontrail=true
  • enableexecutiontrail=true


  1. Which types of policy rule execution is captured in Execution Trail?

Birthright (Technical) Rules and User update rules


  1. What can you view in Action Trail?

Action Trail tab records action failures in a rule. In this case, rule was fired, but one/many actions did not process right. SSM records both the successful and failed rule actions in Action Trail tab

For eg: Rule has 2 actions one being “Notify as an email” and another being “Launch Certification”. If the smtp/mail server went down, then “Notify as an email” action will not be processed and other action “Launch certification” would be processed and launched a campaign successfully. In the above scenario, we would see action “Notify as an email” as a failed transaction in Action Trail tab



  1. What can you view in Current Rule Trail?

Action Trail tab records rule failures (rules that did not process to completion due to error/interruptions/application going down). Each row corresponds to a rule that could not be processed




  1. How can we rerun the failed actions/rules?

Click on the Execute Again option in Action column to rerun the failed action or rule in Action Trail and Current Rule Trail features



  1. What can you view in Archived Rule Trail?

Once after the rule action or rule is executed by retrying again and had completed processing and all actions in rule are executed to completion, then the line item is archived and moved to Archived Rule Trail section


  1. Can you view the execution trail for a particular set of users imported through user import job?

Pre-requisite: You can turn on config “User Rule Execution Trail from Job History to view User Rule Execution Trail in Job History page of User import Job (Connection based User import job)

You can click on the button and view the execution trail for all users imported as part of the job for any failed transaction



  1. What other exciting improvements can you look for in Execution Trail feature in future releases?
  • Auto Heal (schedule based retry of failed transactions)
  • Manual Bulk Retry


This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.
1 REPLY 1

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on August 1 2020 at 06:52 UTC

Thanks

Aarthi.

This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.