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12/19/2023 11:40 PM
Dear All,
I'm searching how to manage properly the DelegatedAccount object in salesforce connector and I cannot find any reference to it. Is it something not supported by the platform by any chance?
Kind regards,
Albert.
12/21/2023 12:48 AM
Hi @travemole
Can you please share the use case details that you are trying to achieve here?
Please check if the below documentation helps:
https://docs.saviyntcloud.com/bundle/EIC-User-v23x/page/Content/13-mang-delg/ars-mang-delg.htm
Thanks,
Adarsh Kulkarni
12/21/2023 01:03 AM
Hi @adarshk,
Delegates are not the same as DelegatedAccount in Salesforce. Just to give you some context please find below some explanation of what a DelegatedAccount object is used for.
Let's Imagine the next scenario
Salesforce has (I'm simplifying as there's many other objects):
- Accounts
- Groups
- Roles
- DelegatedAccounts
Now, what I need is not to grant a global role, but to grant a Role Over a Specific group. For that action I use in salesforce the DelegatedAccount object that basically tells salesforce that Over the Group X y have the Role Y for the user M. The issue here, is that this relation is dynamic and generated on the fly (new ID per DelegatedAccount) while in Saviynt I cannot generate this unless I create a new entitlement type that is the N-N combination of all the Groups with all the Roles (DynamicProperties do not trigger Add access task unfortunately).
So my question is, without having more than 1 million entitlements how I can accomplish this scenario from salesforce via ARS request.
Let me know if it's not clear.
Kind regards,
Albert.
12/22/2023 07:56 AM
Hi Albert,
Currently Saviynt OOTB Salesforce connector doesn't not support this feature.
You can explore the API's exposed by Salesfore which can be leveraged for this and try achieving it by REST connector.
Thanks,
Adarsh Kulkarni
12/26/2023 06:09 PM
DelegatedAccount is not support by salesforce OOTB connector
You can raise the enhancement in ideas portal
https://ideas.saviynt.com/ideas/
01/01/2024 11:36 PM
In case someone is searching for the same the idea I created is:
https://ideas.saviynt.com/ideas/EIC-I-5375
01/02/2024 10:42 AM