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Hi,We have a use case where we have an application connected (provisioning connection) with an itsm tool (helpdesk connection) in order to send an adjustment ticket (without trying to retrieve a status on the ticket generated).The problem today is th...
Hello,I'm using the option to remove access in all applications when some rules are triggered or for out of band access detection.However with Salesforce Application I have this issue when task are created :  My configurations :Entitlement Type : Dro...
Hi,I'm trying to implement some dashboards for campaigns. I've been following the documentation but it ldoesn't seem to be up to date.1. I created a new dashboard : 2. I added this dashboard in ROLE_ADMIN SAV ROLE3. I had this error on the Dashboard ...
Hi,I'm using a disconnected application with an Helpdesk connection. So we create tickets and retrieve their status.I was wondering if there is a period after tasks in pending are automatically set as discontinue ? Like if after 30 days I don't get a...
Hi,I'm using an Enum dynamic attribute so it stores value in comma separated list like 'AV,EP,DR'I need to check if a value is inside this list like 'AV' is in 'AV,EP,DR' ?I try some sql code in data analyzer but it doesn't work, some functions are n...
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‎05/02/2024 05:18 AM